4 guides
Cart & Order Messages
Templates, recovery reminders, COD confirmation and order updates on WhatsApp.
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Create the WhatsApp templates Commerce needs
Ready-to-copy message copy for cart reminders, order updates and COD — plus the Meta rules that get templates rejected.
4 minTemplatesMeta approval
Set up abandoned-cart reminders
Build the reminder ladder: how long to wait, which template, discount codes, quiet hours and the limits that protect your number.
4 minRecovery Flows
Set up order updates and COD confirmation
One row per order event: what fires when, the Cash on Delivery buttons, tracking variables and Shopify order tagging.
3 minOrder MessagesCOD
Test everything, and fix what goes wrong
A ten-minute end-to-end check, and the fix for every failure Commerce can show you — from silent carts to Meta error 131049.
4 minTestingTroubleshooting