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Grievance Redressal

If you received a message you did not agree to, or you are concerned about how your personal data has been handled, tell us here. We acknowledge every grievance within 24 hours and resolve it within 15 days, as required by Rule 3(2) of the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Grievance Officer

A Grievance Officer has not yet been published. You can still submit a grievance below and it will be recorded with the same deadlines.

Submit a grievance

If you received a message you did not agree to, tell us the number it came from. That is what lets us trace it to the business responsible.

We record what you submit, the time we received it, and the deadlines that follow from it. We use it only to investigate and respond to this grievance.

Check a reference number

A reference number shows only the dates and the current state. It never reveals the contents of a complaint, so nothing is exposed if someone else guesses one.