About Wapzio
An omnichannel business messaging and AI automation platform for WhatsApp, Instagram, Facebook, and Telegram.
What Is Wapzio?
Wapzio is an omnichannel business messaging and AI automation platform that enables businesses to manage and automate customer conversations across WhatsApp, Instagram, Facebook Messenger, and Telegram from a single workspace.
The platform connects to the official Meta Cloud API for WhatsApp and Facebook, the Meta Instagram Graph API for Instagram, and the Telegram Bot API for Telegram — providing businesses with a compliant, multi-channel communication infrastructure without requiring custom API development.
Wapzio covers the full lifecycle of business messaging: shared team inboxes for customer support, visual automation builders for chatbots and drip campaigns, AI agents powered by large language models, broadcast messaging, a visual CRM pipeline, product catalog management, and e-commerce integrations for Shopify and WooCommerce stores.
About Anantkamal Software Labs
Wapzio is developed and operated by Anantkamal Software Labs, a software company based in Nashik, Maharashtra, India. Anantkamal Software Labs builds the Wapzio platform and is responsible for its infrastructure, product development, and support operations.
For data protection purposes, Anantkamal Software Labs is the data controller for Wapzio accounts as described in the Privacy Policy and the Terms and Conditions. Businesses using Wapzio to communicate with their own customers act as data controllers for those conversations; Wapzio processes that data on their instructions as a data processor.
What Wapzio Provides
Wapzio provides a unified set of messaging, automation, and AI capabilities across the channels its business customers use most:
Shared Team Inbox
Manage WhatsApp, Instagram, Facebook, and Telegram conversations across your entire support team from one unified workspace.
Visual Chat Automation
Build no-code chatbot flows with a drag-and-drop builder. Automate welcome sequences, menus, drip campaigns, and webhook integrations.
AI WhatsApp & Voice Agents
Deploy RAG-powered AI agents that answer customer queries on WhatsApp and AI voice agents that handle inbound and outbound calls autonomously.
Broadcast Campaigns
Send targeted broadcast messages and drip sequences to segmented contact lists across WhatsApp, Instagram, Telegram, and Facebook.
Visual CRM Pipeline
Manage leads and deals through a visual Kanban pipeline board, with contact attributes, tags, and conversation history in one place.
E-Commerce Automation
Connect Shopify or WooCommerce stores to send automated order updates, abandoned cart recovery messages, and payment links via WhatsApp.
Click-to-WhatsApp Ads
Connect Meta ad campaigns directly into WhatsApp conversations to capture and qualify leads from Facebook and Instagram ads.
MCP AI Agent
Connect WhatsApp AI agents to external databases, APIs, and enterprise tools using Model Context Protocol for real-time tool calling.
Supported Channels
- WhatsApp — via the official Meta WhatsApp Cloud API, supporting messages, templates, interactive buttons, lists, forms, and product catalogs.
- Instagram — via the Meta Instagram Graph API, supporting DM automation, comment-to-DM flows, and story mention responses.
- Facebook Messenger — via the Meta Messenger Platform, supporting automated DM conversations and lead capture from Facebook pages.
- Telegram — via the Telegram Bot API, supporting automated bot conversations and broadcast messaging.
Supported Business Use Cases
Wapzio is designed for businesses that communicate with customers at scale through messaging apps. Common use cases include:
- Customer support automation across WhatsApp, Instagram, Facebook, and Telegram
- Lead generation and qualification via Click-to-WhatsApp ad campaigns
- Abandoned cart recovery and e-commerce order notifications on WhatsApp
- Appointment booking and reminders via AI-powered WhatsApp bots
- Product catalog browsing and purchase flows inside WhatsApp
- DPDP-compliant consent management for Indian businesses
- Broadcast campaigns for promotions, announcements, and re-engagement
- Enterprise CRM integration and data sync via webhooks and REST APIs
Contact & Support
For product support, billing inquiries, or account questions, contact the Wapzio support team:
Anantkamal Software Labs
See our Privacy Policy, Terms of Service, and Professional Services.